Which accounting software can your assistants use?
Our assistants are experienced across QuickBooks Online and Desktop, Xero, Sage, NetSuite, MYOB, FreshBooks and Wave, plus payroll tools like Gusto and ADP. We prioritize candidates already familiar with your systems.
How do you protect sensitive financial data?
Assistants sign confidentiality agreements, work through secure, monitored systems, and access only the accounts you authorize through your own credentials and controls.
Can they work under our CPA or controller’s direction?
Yes. Our assistants provide support under the supervision of your accountants, CPAs or controllers — they execute and reconcile under your review, not independently sign off.
Do you offer tier-based packages?
No — we don’t sell tiered VA packages. Instead, we take time to understand your practice and match you with the best-fit specialist for the role, with the right skills and experience rather than a generic assignment.
Full-time or part-time — what are the options?
Both. You can engage an assistant full-time (40 hours/week) or part-time (20 hours/week), aligned to your time zone and operating hours. Many finance teams start with one part-time role and scale up as the value becomes clear.
How quickly can we get started?
It begins with a short discovery call. From there we typically present matched candidates within days, and your assistant can be onboarded and working in your systems shortly after — far faster than recruiting locally.
What if the assistant isn’t the right fit?
We stand behind our matches with a replacement guarantee. If the placement isn’t working, we’ll source a replacement at no additional recruitment cost, so your coverage continues without disruption.